Privacy Policy

Last updated: January 2025

1. Introduction

SweetWater Holding UG (haftungsbeschrankt) ("we", "us", or "our") operates the Audio AI Book service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

SweetWater Holding UG (haftungsbeschrankt)
Bunsenstrasse 1
22765 Hamburg
Germany
Email: info@audioaibook.com

3. Information We Collect

3.1 Information You Provide

Account Information: Email address, name, and password when you create an account
Content: Text content you upload for conversion to audio
Payment Information: Payment details are processed securely by LemonSqueezy and are not stored on our servers
Communications: Information you provide when contacting support

3.2 Information Collected Automatically

Usage Data: Information about how you use our Service, including features accessed and actions taken
Device Information: Browser type, operating system, device type, and screen resolution
Log Data: IP address, access times, pages viewed, and referring URLs

3.3 Analytics Services

We use the following analytics services to understand how our Service is used:

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to collect information about your use of our website. This information is transmitted to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of our website, compile reports on website activity, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information, see Google's Privacy Policy.

Plausible Analytics

We also use Plausible Analytics, a privacy-friendly analytics service. Plausible does not use cookies, does not collect personal data, and is fully compliant with GDPR, CCPA, and PECR. All data is aggregated and no individual visitors can be identified.

For more information, see Plausible's Data Policy.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to fulfill our contract with you (providing the Service)
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Service and preventing fraud
Consent: Where you have given explicit consent for specific processing activities (such as analytics cookies)
Legal Obligation: Processing necessary to comply with legal requirements

5. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember information about your visit.

6.2 Types of Cookies We Use

Essential Cookies: Required for the Service to function properly. These include session cookies for authentication.
Analytics Cookies: Used by Google Analytics to collect information about how visitors use our site. These cookies are only set with your consent.

6.3 Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or decline analytics cookies. Essential cookies cannot be disabled as they are necessary for the Service to function.

You can also manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Service.

7. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party companies that perform services on our behalf, including:
- LemonSqueezy (payment processing)
- Firebase (authentication and hosting)
- Replicate (text-to-speech processing)
- Google Analytics and Plausible (analytics)
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets

8. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Transfers to countries with adequacy decisions
Other legally approved transfer mechanisms

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Account Data: Retained while your account is active and for 24 months after account deletion
Generated Audio: Stored until you delete it or your account is terminated
Transaction Records: Retained for 10 years as required by German commercial law
Analytics Data: Google Analytics data is retained for 26 months

10. Your Rights (GDPR)

Under the GDPR, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of processing
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@audioaibook.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with a supervisory authority. In Germany, this is the relevant state data protection authority (Landesdatenschutzbeauftragter).

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit (TLS/SSL)
Secure authentication mechanisms
Regular security assessments
Access controls and monitoring

12. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

SweetWater Holding UG (haftungsbeschrankt)
Bunsenstrasse 1
22765 Hamburg
Germany
Email: info@audioaibook.com